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FAQ

General Questions

We are located in Winnipeg, Manitoba, Canada🍁

Yes! Most of our swimwear fabrics are crafted from recycled materials, and even our packaging pouches are compostable.

Absolutely! If you tag us while wearing our swimwear, or send us an email with a photograph and we choose to feature it, we will offer you a 10% discount on your next purchase.

If you have other questions that are not answered on our FAQ or just would like to chat, feel free to email us at help@heatadivsoryswim.com or DM us on our Instagram @heatadvisoryswim.

Shipping/Pick up

If you order before 2pm we will generally try our best to get your order prepared and ready for pick up the same day! If on the off chance we cannot get your order ready the same day we will have it ready the day after.

You can pick up your order at 561 Warsaw Ave, Winnipeg, MB. It is an apartment building as we are still a small business so you can give us a call/message and we will run it out to you!

Yes! We can deliver anywhere in Winnipeg for a flat charge of $10 and $20 for outside the city. (Distance within reason)

Delivery will be the day of order or next day.

Yes! We currently offer shipping within Canada and the U.S.

Current rates will be applied at checkout.

If your having a swimergency and need a swimsuit stat, contact us through email or Instagram and we will try our best to get it to you as fast as we can.

Payment and Returns

We accept all major forms of payment; Visa, Master Card, Amex, Apple Pay, Google Pay and Debit.

We will also accept cash on local delivery and pick up orders.

We will offer returns on swimwear within 14 days of purchase as long as the tags and sanitary sticker are still on the swim piece.

We do not currently offer return shipping labels for returns from out of the city. You will have to pay for the shipping return cost.

Before you return your item, be sure to send us an email along with photographs of swim piece so we can verify it still has tags and is in good condition.

If this happens, just shoot us a message as fast as you can and we will attempt to correct this for you.